Minerplaza.com always takes care of the perfect handling of your orders. As a shipping partner we use PostNL's services for Western Europe and FedEx for worldwide shipping. Both partners will delivered during the day at your shipping address. If you are not at home the deliverer will leave you with a notice with the address where you can pick up your order the next business day. When receiving the package, be sure to check for any damage.
Our products are packed in a solid blank box or envelope. On the outside it is not possible to see which articles it contains. We use packaging materials that are not harmful to the environment.
You are entitled to cancel your order up to 14 days after receiving your order. You have 14 days to return the product after the notification. You will then be credited with the full order amount. Only the costs for returning from to our address are at your own expense. Check your carrier's website for exact rates. If you use your right of withdrawal, the product will be returned to us with all delivered accessories, with undamaged parts. To use this right, you can contact us at email@example.com. We will then refund the due amount within 14 days after your return has been received, provided that the product has been returned in good order. Returns can be directed to: Blue Lemon Media, Krammer 8, 3232 HE Brielle, the Netherlands, mentioning your order number. Upon receipt of the package, we will contact you directly to process your return.
We deliver worldwide for free!
Your order will be shipped in 14 - 40 days after the payment has been made. If your order takes longer to process, we'll contact you.